Looking for Mobile App Maintenance?
Trango Tech offers tailor-made app maintenance and support service packages to support the budgets for diverse niches and different levels of growth.
LET’S CONNECTMulti-tiered app support services
The main focus in this app maintenance service is identifying and fixing crashes. If you are an app startup founder with an intermediate level of active users, this tier is suitable enough and offers essential coverage.
We start with monitoring user feedback, crash reports and error logs to identify issues in the app. Then we analyse the root cause of issues in the code, pinpoint the source, debug or repatch depending on the case. Then we retest the fixes and release the updated version. We optimise app’s performance after identifying performance bottlenecks and optimising the code. We check metrics like loading time and speed, splash screen loading and take measures to improve the app’s user experience.
Full-Cycle Mobile App Support And Maintenance Services
Full-cycle mobile app maintenance at Trango Tech is high coverage of app’s performance and security. This is ideal for large-scale, commercial and B2B enterprise businesses that want a reliable maintenance partner by their side looking into six most important aspects of the app: regular audits, data privacy, functional optimization, user support, new features and version updates.
The key deliverables of this service include monthly audit reports with bugs and issues addressed, SLAs and response times, performance metrics, roadmaps for next reporting period and technology requirements.
Security And Vulnerability Patching
In security maintenance, Trango Tech offers four-dimensional data and vulnerability assessments to prevent cyber threats on app infrastructure and ensure optimal performance. Our app maintenance team regularly scans the backend of the app to identify and fix security flaws, and mitigates vulnerability risks by applying security patches.
Key deliverables of this service include regular vulnerability scans, penetration testing profiling and details, security patches, potential threat reports and workflow for in-house developers to handle vulnerability attacks.
Cloud And Server Infrastructure Management
Trango Tech's cloud and server infrastructure management services means you have an on-demand team to manage the computing power of your software program. While our team is active on your software performance metrics throughout the maintenance period, we scale the cloud resources to handle the rush traffic and surge load. When traffic is normal to minimal, we scale down the cloud resources and storage spaces to lower down your cloud computing costs.
On the infrastructure side, we take care of the basic backend architecture on which your application – software programs or mobile applications have their foundation. We look into and respond to server reports, backup schedules and data outputs.
User Analytics And A/B Testing
Trango Tech’s user analytics and A/B testing services in app maintenance and support service help our teams understand how users interact with the app within the interface. Then we check specific engagement metrics, identify areas that put users off and create a roadmap for improving the experience in those specific trouble areas.
Key metrics include usage patterns, user behaviour, feature popularity – these provide us clear insights into what is working and not working well in the app.
After recommending improvements, we follow the flagship development process, update, and then test the users’ behaviour again to understand the impact of new features.
With A/B testing, we ensure the app only delivers experience that REAL users prioritize.
Customised Mobile App Maintenance Services
This tier is highly suitable for businesses in their different levels of growth. As an app entrepreneur, you can pick and choose the app maintenance and support service package and get one tailor-made for your app depending on its infrastructure, number of users and business requirements.
We also offer hour distribution and level of support choices in customized maintenance services.
