Microsoft Solution
Designated Partner Business Applications
Dynamics 365 enhances financial operations by ensuring better control and profitability. Businesses can now cover everything from general ledger to forecasting by optimizing cash flow.
Supply chain and inventory management operations are optimized with real-time insights. Gain better control over visibility, track stock, manage warehouse processes, optimize inventory levels, and avoid stockouts.
Dynamics 365 helps you deliver projects with confidence by streamlining them. Track progress and control budget to ensure on-time completion of projects.
Leverage business intelligence and reporting capabilities to make informed decisions. Intuitive dashboards and customizable reports help monitor financial progress and identify growth opportunities.
Business Central Capabilities
Order Processing
Streamlined sales and purchase order lifecycle with full visibility
Warehouse Operations
Bin management, picking, put-away, and warehouse efficiency tools
Resource Planning
Allocation of people, assets, and costs across multiple projects
Multi-Currency Handling
Support for international transactions with currency exchange automation
Bank Reconciliation
Automated matching of payments, receipts, and bank statements
Role-Based Dashboards
Personalized insights, KPIs, and reports for every business role
Advanced control for multinational and enterprise-scale organizations to standardize processes with support for multiple currencies, languages, and regulatory requirements.
Drive business growth with improved financial performance by simplifying accounting, ensuring compliance, and streamlining transactions across borders. Advanced forecasting and reporting tools to make data-driven decisions.
Manage complex business processes across multiple regions, entities, and subsidiaries by centralizing global operations and managing intercompany workflows, logistics, and supply chains seamlessly.
Optimize manufacturing processes by streamlining production scheduling while minimizing waste and bottlenecks.
Manage your employees, simplify HR tasks and talent development, and keep HR processes organized—payroll integration and onboarding to build a stronger, more empowered workforce.
Finance & Operations Capabilites
Financial Controls
Audit trails, approvals, and compliance across global operations
Production Planning
Scheduling, capacity management, and materials requirement planning
Trade & Distribution
End-to-end sales order processing and channel partner collaboration
Expense Management
Automated expense submission, approvals, and reimbursement tracking
Human Capital Integration
Employee records, payroll, and workforce performance within ERP
Regulatory Compliance
Localized tax, reporting, and statutory frameworks for multiple regions
Streamline the entire sales cycle—from quotes to cash collection- while maintaining inventory and fulfillment synchronization. Enables teams to close deals more quickly.
We provide a personalized experience to meet customer needs and build stronger customer relationships.
Advanced reporting and predictive insights improve your performance with better conversions and revenue growth, with a competitive sales edge.
All your campaigns, leads, and customer journeys are available on a unified platform. Now you can nurture prospects without any hassle. All your marketing strategies help you meet your growth goals.
Unify your sales and marketing efforts by connecting campaigns, leads, and customer journeys with seamless integration to nurture prospects, track campaign ROI, and ensure consistent messaging. Perfect for aligning marketing strategies with business growth goals.
Sales Capabilities
Territory Management
Define territories, assign reps, and monitor performance by region
Campaign Tracking
Measure ROI and track leads sourced from marketing campaigns
Sales Playbooks
Guided steps and AI recommendations for deal closure strategies
Product & Price Management
Catalog setup, discounts, and automated pricing rules per customer
Relationship Analytics
Communication trends, email engagement, and buyer intent insights
Partner Collaboration
Shared pipelines, co-selling, and deal registration with resellers
Centralized case tracking for support teams to ensure faster resolutions and higher customer satisfaction. Automate workflows to resolve incidents with full visibility of progress.
Centralized library of guides, FAQs, and troubleshooting steps to equip agents with quick answers for consistent, accurate, and accessible knowledge across the organization.
Deliver seamless experiences to engage customers on their preferred channel. Unified data and conversation history to provide consistent support.
Optimize service delivery to resolve issues onsite. Manage work orders and track spare parts for timely and effective service.
Customer Service
Unified Agent Workspace
Single dashboard with case history, customer data, and knowledge tools
Service Level Management
Define, monitor, and enforce SLAs across all customer cases
Community Forums
Customer-driven discussions, Q&A, and peer-to-peer support hub
IoT-Connected Support
Proactive alerts, device monitoring, and predictive issue resolution
Workforce Scheduling
Automated shift planning and skill-based assignment of service staff
Analytics & Reporting
Service dashboards, KPIs, and trend analysis for performance insights
Emily Carter, Managing Director, Nexa Solutions
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