How to add Contact Form to a Shopify Website?

A Shopify contact form allows visitors to get in touch with the business regarding any inquiries, complaints, improvements, or feedback. It ensures all customer messages are received in your inbox so that you can respond accordingly. This “Contact Us” page will have fields such as customer email, phone number, and home addresses.

Some websites also add a short write-up above the actual form, and this content then appears above the contact form. The page can also include information regarding how the customers can reach you such as by mail, by phone, or in person in a physical office.

All of the Shopify themes have a built-in form that can be used as a contact form for the website. Most websites want to stand out, so they create a custom contact form Shopify page. This customized page helps them stand out amongst their competitors. Shopify App Development Services for Shopify contact form can be used to create a unique and personalized form to make your customers feel more than welcome. Let us utilize the built-in Shopify contact form and create a form.

Create a Shopify contact form from your Desktop

You can follow these simple steps to create a Shopify contact form from a desktop.

  1. Log in to your Shopify admin account.
  2. From the Online Store tab, open the option of Pages.
  3. Click on the Add page
  4. Inside the field of Title, input a title for the contact page. You can type in contact us or get creative and use titles like Get in touch.
  5. Inside the Content box, you can type in the text that you would like to display. This will appear above the Shopify contact form. You can leave this field blank if you want.

You can add text such as:

  • The image of your physical store, its address of it, and the retail location of the store in case the customer wants to visit the store.
  • The phone number for the business so the customers can reach you by phone.
  • A short and friendly message such as “We will get back to you as soon as we can.”
  1. From the left menu, select Online store. Now choose the Shopify contact form option from the drop-down menu for the Theme template.
  2. Click on Save.
  3. Refresh the website.

When you refresh the website. You should now be able to view the Shopify contact form that you have just made.

Note: You can create a Shopify Store yourself and add the Shopify Contact Form App to it. However, experts suggest you should always let certified Shopify Development Company handle things for you.

Create a Shopify contact form from your iPhone

You can follow these simple steps to create a Shopify contact form from your iPhone.

  1. Log in to your Shopify admin account.
  2. From the sales channels section, you must now tap Online Store.
  3. Tap on Pages.
  4. Click on the add page
  5. Inside the field of Title, input a title for the contact page. You can type in contact us or get creative and use titles like Get in touch.
  6. Inside the Content box, you can type in the text that you would like to display. This will appear above the Shopify contact form. You can leave this field blank if you want.

You can add text such as:

  • The image of your physical store, its address of it, and the retail location of the store in case the customer wants to visit the store.
  • The phone number for the business so the customers can reach you by phone.
  • A short and friendly message such as “We will get back to you as soon as we can.”
  1. From the left menu, select Online store. Now choose the Shopify contact form option from the drop-down menu for the Theme template.
  2. Click on Save.
  3. Refresh the website.

When you refresh the app. You should now be able to view the form that you have just made.

Create a Shopify contact form from your Android

The steps to create a contact form from your android device are exactly the same as the steps required from an iPhone. You can follow those steps.

How to view the contact form submissions?

All of the responses in the contact form are sent directly to the store’s sender email address. You may even change the sender’s email address from the admin’s setting page.

What is spam filtering?

The content of your Shopify contact form’s contact field is inspected by spam detection filters. If Shopify finds that the post is spam, the email topic will be marked [SPAM], however, the email will still be delivered. You may set up an email filter to separate emails with the topic [SPAM]. Shopify delivers all entries, even those designated as spam, to ensure that you don’t miss any genuine emails that are mistakenly labeled as spam.

You can add a contact form when you follow these steps. For customized Shopify pages, it is best to hire Shopify app development services from software companies. Certified Shopify developers at Trango Tech can help you out in creating customized Shopify apps and pages.

FAQs

Why is a contact form needed on a Shopify website?

Several reasons necessitate the inclusion of a contact form on a Shopify website.

  1. Customer support: A contact form allows customers to easily reach out to the business for assistance with their orders, product inquiries, or other questions.
  2. Feedback: Customers can use a contact form to provide feedback on the website, products, or customer service. This can help the business improve and make necessary changes.
  3. Lead generation: A business can use a contact form to collect leads, such as email addresses or contact information, for future marketing efforts.
  4. Complaints handling: You can use a contact form as a medium to handle complaints, and we can easily track and handle them.

Should I add a contact form to my website?

Yes, it is recommended to add a contact form to your website. Having a contact form on your website shows that your business is responsive and accessible, which can help build trust with customers and increase the chances of them returning to your website in the future.

How do I add a custom contact form on my website?

Shopify offers an easy way to integrate a contact form on your website using built-in apps or third-party apps. You can customize these to match your website’s design and include fields for customers to fill in their name, email, message, and any other relevant information.

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