{"id":1348,"date":"2023-01-17T09:46:31","date_gmt":"2023-01-17T09:46:31","guid":{"rendered":"https:\/\/trangotech.com\/blog\/?p=1348"},"modified":"2025-06-27T09:56:58","modified_gmt":"2025-06-27T09:56:58","slug":"add-contact-form-to-shopify","status":"publish","type":"post","link":"https:\/\/trangotech.com\/blog\/add-contact-form-to-shopify\/","title":{"rendered":"How to add Contact Form to a Shopify Website?"},"content":{"rendered":"<p>A Shopify contact form allows visitors to get in touch with the business regarding any inquiries, complaints, improvements, or feedback. It ensures all customer messages are received in your inbox so that you can respond accordingly. This &#8220;Contact Us&#8221; page will have fields such as customer email, phone number, and home addresses.<\/p>\n<p>Some websites also add a short write-up above the actual form, and this content then appears above the contact form. The page can also include information regarding how the customers can reach you such as by mail, by phone, or in person in a physical office.<\/p>\n<p>All of the Shopify themes have a built-in\u00a0form that can be used as a\u00a0contact form for the website. Most websites want to stand out, so they create a custom contact form Shopify page. This customized page helps them stand out amongst their competitors. <a  href=\"https:\/\/trangotech.com\/ecommerce\/shopify-app-development-services\/\" rel=\"dofollow\"><strong>Shopify App Development Services<\/strong><\/a> for Shopify contact form can be used to create a unique and personalized form to make your customers feel more than welcome. Let us utilize the built-in Shopify contact form and create a form.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 ez-toc-wrap-center counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\"><p class=\"ez-toc-title\" style=\"cursor:inherit\">Table Of Contents<\/p>\n<\/div><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/trangotech.com\/blog\/add-contact-form-to-shopify\/#Create-a-Shopify-contact-form-from-your-Desktop\" >Create a Shopify contact form from your Desktop<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/trangotech.com\/blog\/add-contact-form-to-shopify\/#Create-a-Shopify-contact-form-from-your-iPhone\" >Create a Shopify contact form from your iPhone<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/trangotech.com\/blog\/add-contact-form-to-shopify\/#Create-a-Shopify-contact-form-from-your-Android\" >Create a Shopify contact form from your Android<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/trangotech.com\/blog\/add-contact-form-to-shopify\/#How-to-view-the-contact-form-submissions\" >How to view the contact form submissions?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/trangotech.com\/blog\/add-contact-form-to-shopify\/#What-is-spam-filtering\" >What is spam filtering?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/trangotech.com\/blog\/add-contact-form-to-shopify\/#FAQs\" >FAQs<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Create-a-Shopify-contact-form-from-your-Desktop\"><\/span>Create a Shopify contact form from your Desktop<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>You can follow these simple steps to create a Shopify contact form from a desktop.<\/p>\n<ol>\n<li>Log in to your Shopify admin account.<\/li>\n<li>From the <strong>Online Store<\/strong> tab, open the option of <strong>Pages<\/strong>.<\/li>\n<li>Click on the <strong>Add page<\/strong><\/li>\n<li>Inside the field of <strong>Title<\/strong>, input a title for the contact page. You can type in <u>contact us<\/u> or get creative and use titles like <u>Get in touch<\/u>.<\/li>\n<li>Inside the <strong>Content<\/strong> box, you can type in the text that you would like to display. This will appear above the Shopify contact form. You can leave this field blank if you want.<\/li>\n<\/ol>\n<p>You can add text such as:<\/p>\n<ul>\n<li>The image of your physical store, its address of it, and the retail location of the store in case the customer wants to visit the store.<\/li>\n<li>The phone number for the business so the customers can reach you by phone.<\/li>\n<li>A short and friendly message such as \u201cWe will get back to you as soon as we can.\u201d<\/li>\n<\/ul>\n<ol start=\"6\">\n<li>From the left menu, select <strong>Online store<\/strong>. Now choose the Shopify contact form option from the drop-down menu for the <strong>Theme template<\/strong>.<\/li>\n<li>Click on <strong>Save<\/strong>.<\/li>\n<li>Refresh the website.<\/li>\n<\/ol>\n<p>When you refresh the website. You should now be able to view the Shopify contact form that you have just made.<\/p>\n<p><em>Note: You can <a  href=\"https:\/\/trangotech.com\/blog\/create-a-shopify-store-in-2023\/\" rel=\"dofollow\"><strong>create a Shopify Store<\/strong><\/a>\u00a0yourself and add the Shopify Contact Form App to it. However, experts suggest you should always let <a  href=\"https:\/\/trangotech.com\/ecommerce\/shopify-development-services\/\" rel=\"dofollow\"><strong>certified Shopify Development Company<\/strong><\/a>\u00a0handle things for you.<\/em><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Create-a-Shopify-contact-form-from-your-iPhone\"><\/span>Create a Shopify contact form from your iPhone<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>You can follow these simple steps to create a Shopify contact form from your iPhone.<\/p>\n<ol>\n<li>Log in to your <a  href=\"https:\/\/help.shopify.com\/en\/manual\/shopify-admin\" rel=\"nofollow\"><strong>Shopify admin account<\/strong><\/a>.<\/li>\n<li>From the <strong>sales channels<\/strong> section, you must now tap <strong>Online Store<\/strong>.<\/li>\n<li>Tap on <strong>Pages<\/strong>.<\/li>\n<li>Click on the <strong>add page <\/strong><\/li>\n<li>Inside the field of <strong>Title<\/strong>, input a title for the contact page. You can type in <u>contact us<\/u> or get creative and use titles like <u>Get in touch<\/u>.<\/li>\n<li>Inside the <strong>Content<\/strong> box, you can type in the text that you would like to display. This will appear above the Shopify contact form. You can leave this field blank if you want.<\/li>\n<\/ol>\n<p>You can add text such as:<\/p>\n<ul>\n<li>The image of your physical store, its address of it, and the retail location of the store in case the customer wants to visit the store.<\/li>\n<li>The phone number for the business so the customers can reach you by phone.<\/li>\n<li>A short and friendly message such as \u201cWe will get back to you as soon as we can.\u201d<\/li>\n<\/ul>\n<ol start=\"7\">\n<li>From the left menu, select <strong>Online store<\/strong>. Now choose the Shopify contact form option from the drop-down menu for the <strong>Theme template<\/strong>.<\/li>\n<li>Click on <strong>Save<\/strong>.<\/li>\n<li>Refresh the website.<\/li>\n<\/ol>\n<p>When you refresh the app. You should now be able to view the\u00a0form that you have just made.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Create-a-Shopify-contact-form-from-your-Android\"><\/span>Create a Shopify contact form from your Android<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The steps to create a contact form from your android device are exactly the same as the steps required\u00a0from an iPhone. You can follow those steps.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"How-to-view-the-contact-form-submissions\"><\/span>How to view the contact form submissions?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>All of the responses in the contact form are sent directly to the store\u2019s sender email address. You may even change the sender&#8217;s email address from the admin\u2019s setting page. To avoid deliverability issues and protect your sender reputation, it&#8217;s recommended to verify addresses before sending\u2014consider using an <a  href=\"https:\/\/mailerio.com\/\" rel=\"dofollow\">email validation tool<\/a>.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"What-is-spam-filtering\"><\/span>What is spam filtering?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The content of your Shopify contact form&#8217;s contact field is inspected by spam detection filters. If Shopify finds that the post is spam, the email topic will be marked [SPAM], however, the email will still be delivered. You may set up an email filter to separate emails with the topic [SPAM]. Shopify delivers all entries, even those designated as spam, to ensure that you don&#8217;t miss any genuine emails that are mistakenly labeled as spam.<\/p>\n<p>You can add a contact form when you follow these steps. For customized Shopify pages, it is best to <a  href=\"https:\/\/trangotech.com\/blog\/hire-someone-to-build-a-shopify-store\/\" rel=\"dofollow\">hire someone to build Shopify store<\/a> from software companies. Certified Shopify developers at <a  href=\"https:\/\/trangotech.com\/connect-with-us\/\" rel=\"dofollow\"><strong>Trango Tech<\/strong><\/a> can help you out in creating customized Shopify apps and pages.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"FAQs\"><\/span>FAQs<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h4>Why is a contact form needed on a Shopify website?<\/h4>\n<div class=\"w-full border-b border-black\/10 dark:border-gray-900\/50 text-gray-800 dark:text-gray-100 group bg-gray-50 dark:bg-[#444654]\">\n<div class=\"text-base gap-4 md:gap-6 m-auto md:max-w-2xl lg:max-w-2xl xl:max-w-3xl p-4 md:py-6 flex lg:px-0\">\n<div class=\"relative flex w-[calc(100%-50px)] md:flex-col lg:w-[calc(100%-115px)]\">\n<div class=\"flex flex-grow flex-col gap-3\">\n<div class=\"min-h-[20px] flex flex-col items-start gap-4 whitespace-pre-wrap\">\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n<p>Several reasons necessitate the inclusion of a contact form on a Shopify website.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<ol>\n<li><strong>Customer support:<\/strong> A contact form allows customers to easily reach out to the business for assistance with their orders, product inquiries, or other questions.<\/li>\n<li><strong>Feedback:<\/strong> Customers can use a contact form to provide feedback on the website, products, or customer service.\u00a0This can help the business improve and make necessary changes.<\/li>\n<li><strong>Lead generation:<\/strong> A business can use a contact form to collect leads, such as email addresses or contact information, for future marketing efforts.<\/li>\n<li><strong>Complaints handling:<\/strong> You can use a contact form as a medium to handle complaints, and we can easily track and handle them.<\/li>\n<\/ol>\n<h4>Should I add a contact form to my website?<\/h4>\n<p>Yes, it is recommended to add a contact form to your website. Having a contact form on your website shows that your business is responsive and accessible, which can help build trust with customers and increase the chances of them returning to your website in the future.<\/p>\n<h4>How do I add a custom contact form on my website?<\/h4>\n<p>Shopify offers an easy way to integrate a contact form on your website using built-in apps or third-party apps. You can customize these to match your website&#8217;s design and include fields for customers to fill in their name, email, message, and any other relevant information.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A Shopify contact form allows visitors to get in touch with the business regarding any inquiries, complaints, improvements, or feedback. It ensures all customer messages are received in your inbox so that you can respond accordingly. This &#8220;Contact Us&#8221; page will have fields such as customer email, phone number, and home addresses. Some websites also [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":1361,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[450,44],"tags":[208,209,207,204],"class_list":["post-1348","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all","category-ecommerce","tag-add-contact-form","tag-add-contact-form-to-shopify","tag-custom-contact-form","tag-shopify-contact-form"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.0 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to add a Contact Form to Shopify? | Trango Tech Blog<\/title>\n<meta name=\"description\" content=\"A Shopify Contact Form can help your visitors get in touch with your business. 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